Update from Administrator – June 26, 2020
June 26, 2020
As always, our team and I hope this email finds you safe and healthy. Another “thank you” for all the staff’s hard work, dedication, and compassion for all our residents here. We remain incredibly grateful for our entire dedicated team and ask you to join me in ensuring that they are included as “Health Care Heroes” battling COVID-19.
In accordance with our new policy, we will continue offering outdoor social distancing visit options for residents to spend time with family, friends, and loved one. As outlined in the Department of Public Health Care Memorandum to Nursing Homes dated June 1, 2020 the following are the stipulations and requirements:
Guidelines for Outdoor Social Distancing Visits
This facility is pleased that we are now able to facilitate outdoor social distancing visits between you and your loved one. We recognize how stressful the visitor restrictions have been on our residents and their families/friends and we want this to be a successful and safe opportunity for all. Procedures have been established with guidance from the MA. Dept. of Public Health, the MA. Dept. of Epidemiology and State Long Term Care Ombudsman Office and must be adhered to for the safety of our residents.
Guidelines
- All visits must be scheduled in advance and will take place in a designated area.
- The visitor must have their temperature taken and answer simple questions prior to the resident coming out for the visit.
- The resident and their visitor(s) must always wear a facial mask.
- Social distancing must be maintained throughout the entire visit. This means that the resident and their visitor(s) must always be at least six (6) feet apart.
- Person to person contact between the resident and visitor(s) is prohibited.
- No items may be transferred between visitor(s), residents, and staff.
- The visits will be for a maximum of thirty (30) minutes.
- The maximum number of visitors allowed at one time is two (2).
- Visits will only be scheduled before sundown.
- A facility staff member will always be required to remain with the resident and visitor(s)
- Each resident will have one visit per week in order to give a chance so that everyone gets to see their love ones.
We will continue scheduling in-person outdoor visitation.
- Days for scheduling in-person visitation are Monday through Friday at 10:30 AM and 2PM.
- All appointments must be scheduled with Roger or April, by calling 508-949-1334 or by emailing her at socialwork@lanessaextcare.com a minimum of 48 hours prior to visit.
- Visitors must arrive at least 10 minutes prior to visitation for proper screening by center (at the main front entrance). All Visitors must be wearing facemask or facemask will be given before screening.
We are still offering other options for visiting with your family member such as electronic devices and/or window visits that can also be scheduled with Roger by email or by phone.
Enjoy your time with your loved one and please comply with these safety guidelines as listed above. If you have any questions at any time, please do not hesitate to call or email me at any time.
Thank you and please stay safe and healthy!
Alan Bates
Administrator